Figure 1: Clinic Management System Patient Flowchart.
(Source: Chek, 2020).
Figure 1 above shows a simple supply chain management system that comprises of the clinic management system for patients. The system shows the flow of information of the patients, whereby one can log in as a patient and from home. Once the first two conditions are met, the patient is allowed to proceed to the account, appointments, or records. If the patient selects the account decision, one can view their details to verify their authenticity. On selection of appoints, one can add or edit the appointment dates to which they wish to book for services from the clinic. The record’s decision allows the patient to view, add, or edit the records. Also, comments can be relayed on the same tab to express the satisfaction of lack of in the services received from the clinic. The flowchart provides an overall overview of how the patients can access services from the clinic and future referrals of their health history. The capacity of the patient to access diverse services from the system is critical to ascertain their satisfaction from the clinic. Thus, home-based patients can be made to feel appreciated and well-taken care of as if they were in the clinic’s physical premises.
Figure 2: Apple Marketing Channel and Distribution Network (Corporate VMS).
(Source: Closchlog, 2012).
Figure 2 shows an example of a corporate vertical marketing system utilized by Apple Inc. in running its supply chain. Apple Inc. is a great example of the utilization of the corporate VMS in which the company controls all the aspects involved in its supply chain system. The key characteristics found in the corporate VMS, as illustrated in Apple Inc.’s case entails the control of the production, distribution, wholesale, and retail of the products down to the consumers. Apple Inc. remains in control of the supply chain as it designs, develops, and produces its products. The products are then sold to consumers through Apple Inc. outlets (retail shops). This enables the company to remain in control of the entire process without dictation from a third party and affiliate companies and partners. This is critical to maintaining the quality and high standards for the products as the company remains fully liable for the reputation its products create to the market and consumers. This impacts the building of confidence, trust, and reputation of the company as directly concerned and focused on offering customers the best services and products in the market.
Chek, L.C. (2020). Clinic Management System Patient Flowchart. Creately. Retrieved from: https://creately.com/diagram/example/hu48192b/Clinic+Management+System+Patient+FlowChart
Closchlog. (Jun 26, 2012). Chapter 13: Managing Marketing Channels and Supply Chains. LinkedIn, 42-48. Retrieved from: https://www.slideshare.net/ctoschlog/ch1-13-final
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